FAQ


 

Questions:

 

Where is the Moon Parks & Recreation office?

How do I make a reservation for a picnic pavilion?

What are the capacities for each pavilion?

How many picnic tables are provided in each pavilion?

How do I make a reservation for the Robin Hill Center?

Is my dog allowed in the parks?

Can I have alcohol in the parks?

How do I sign up for classes?

What is the cancellation policy for classes?

Do I need to sign up for your special events?

What if I lost something in the parks?

Why do you close athletic fields?

Can I take pictures in the parks?

Where can I find all the park rules and regulations?

What is the best way for me to contact the Township about a non-emergency concern?

 

Question: Where is the Moon Parks & Recreation office located?

Answer: The office is located in the Robin Hill Center at 949 Thorn Run Road, Moon Township, PA 15108

Question: Can I have alcohol in the parks?

Answer: Alcohol is permitted with a Pavilion rental, Robin Hill Center rental and the purchase of an ABC permit.  Otherwise, no alcohol is permitted on park property.

Question: Is my dog allowed in the parks?

Answer: Each park is different. Please reference our Park Rules for Dog Etiquette Policy for information

Question: How do I sign up for classes?

Answer:There are four ways to register for most of our classes:

  • You can register in person at the park office.
  • You can call the Moon Parks and Recreation office at 412-262-1703 to pay with credit card.
  • You may send in a check to our mailing address with the participants name, date of birth, address, phone and e-mail. You will not be officially registered in the class until you receive a confirmation e-mail.
  • Online registration through our website.       
                                                                             

Question: What is the cancellation policy for classes?

Answer:Here is the Program Policy

 

Question: Do I need to register for your special events?

Answer: No. We welcome everyone to attend our free community events from our Easter Bunny Trail to our Independence Day event.  There may be fees for certain activities and/or food.  Please check the Special Events page for more information.

Question: What if I lost something in the Park?

Answer: You can contact the park office to see if your item was recovered by our staff.  We keep lost and found items for 60 days.

Question: Why do you close Athletic Fields?

Answer:

Determining the playability of an athletic field is crucial to the continued health of the turf and the sustainability of the field throughout the season. The Department will close its athletic fields if park staff determines that fields are too wet for play, or if other issues arise that would compromise patron safety. League users also share in the responsibility to close fields for play when safety and/or field damage is possible.  It is important to note that not every field handles water in the same manner.  Some fields drain better, while some tend to hold moisture.  Therefore you may see some fields open while others remain closed.

Question: Can I take pictures in the parks?

Answer:

Yes with the following conditions: You may take all the personal photos you wish as long as they are not published or sold.  If you are a professional photographer or if you plan to have a professional take photos and/or videos you need to get permission from the Moon Park office.  Fees may apply.

Question: Where can I find all the park rules and regulations?

Answer:

The park rules and regulations can be obtained at the Moon Park office and the Moon Township Municipal Building.

Question: What is the best way for me to contact the Township about a non-emergency concern?

Answer:

The township offers a feature on its website called the Citizen Request System that you can use to submit your concern and track its resolution through ongoing email updates. This ensures a timely response from our staff, and is available to you 24 hours a day, seven days a week. You can access the Citizen Request System.